This helps us build something that sounds like YOUR business — not a generic robot.
How should your AI sound?
Pick the personality that matches your business. Your customers should feel like they're talking to someone from your team.
Friendly & Warm
"Hey! Thanks for calling — how can I help you today?"
Professional
"Good afternoon, thanks for calling. How may I assist you?"
Southern & Casual
"Hey there! Y'all reached us — what can we do for ya?"
Short & Direct
"This is [Business]. How can I help?"
Write it the way you'd want YOUR best employee to say it.
Your hours & services
So the AI knows when you're open and what you offer — no guessing.
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
The more specific, the better. Include anything you specialize in.
What do customers usually ask?
Give us the real answers — the way you'd actually say them. No corporate fluff. The AI will use YOUR words, not ours.
This is important. If there's something that would make you cringe hearing from a receptionist, tell us now.
How should we handle scheduling?
Every business is different. Tell us exactly how you want calls and appointments handled.
Call transfer & routing
Tell us every department or person calls should be routed to. We'll gather the right info before transferring so your team isn't asking the same questions twice.
Department 1
Anything the AI should know about how your phones work — extensions, hold music, warm vs cold transfers, VIP callers, etc.
Review & get started
Everything look right? We'll build your system in the next 72 hours, customized exactly to what you told us. You'll get a call to test it before it goes live.
✓
We're on it.
Your custom AI is being built right now. You'll hear from us within 72 hours to test it out before anything goes live. Nothing changes on your end until you say go.