Refund & Cancellation Policy
Last updated: July 4, 2026
Cancellation
You can cancel your BOSS Systems service at any time. No contracts, no cancellation fees, no questions asked. Send a text to (903) 522-4459 or email bosssystemsai@gmail.com and we will deactivate your service within 24 hours.
Monthly Service ($50/month)
- Cancel anytime before your next billing date and you will not be charged again.
- No partial-month refunds for the current billing period.
- If you cancel within the first 30 days, we will refund your first month in full.
Custom Build Fee ($250)
- The setup fee covers building your custom AI phone system.
- If we fail to deliver a working system within 7 days, you get a full refund of the setup fee.
- Once your system is live and taking calls, the setup fee is non-refundable.
BOSS Build ($1,497 - $5,997)
- 50% deposit required before build starts.
- If we fail to deliver the agreed scope within 14 days, full deposit refunded.
- Final payment due upon delivery and approval.
How Refunds Work
All refunds are processed via Venmo within 3 business days. If you paid by a different method, we will coordinate the refund through the same channel.
Questions?
Call or text (903) 522-4459 anytime. We are available 24/7.
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