What grade does your business get when a customer calls?
AI calls your business as a real customer would. You get a detailed grade report showing exactly what they experience. Results in minutes, not weeks.
One call. Six grades. One page of honest feedback you can act on today.
Not sure yet? Try the free 60-second Phone Grade Estimator. No sign-up, instant results.
Free Estimator
62%
of service calls go unanswered
85%
never call back after voicemail
78%
hire the first business that answers
✓ Money-back guarantee
✓ Report in under 1 hour
✓ No subscription
✓ Secure payment
Almost there.
Complete your $29 payment to start the mystery shop. After payment, we'll call your business within the hour.
Your grade report will be emailed to .
Pay $29 — Start My Phone Grade
What a Missed Call Actually Costs
HVAC
It's 98 degrees. A homeowner's AC dies. They call 3 companies. Two go to voicemail. You pick up. That's a $1,500 install you won because you answered.
Average missed HVAC call = $650 in lost revenue
PLUMBING
Burst pipe at 7am. The homeowner is panicking and calling down the list. First plumber who answers gets the $800 emergency call and a customer for life.
3 missed calls/week at $400 avg = $62,400/year walking out the door
LAW FIRM
Someone just got rear-ended. They're searching "personal injury lawyer" and calling the top 5 results. Your receptionist puts them on hold for 4 minutes. They hang up and call the next one.
One lost PI client = $3,000-$15,000 in fees
How It Works
1
Enter your info
Tell us your business phone number and industry.
2
Pay $29
One-time payment. No subscription, no contract.
3
We call you
AI calls your business as a real customer within the hour.
4
Get your grade
Detailed report with scores, transcript, and recommendations.
What Your Report Looks Like
Overall GradeB-
Answer SpeedA
Booking / CloseD
ProfessionalismA-
Sample report. Your actual grades are based on how your business handles the mystery call. Full transcript included.
100% Money-Back Guarantee
If we can't complete the mystery shop for any reason, you get a full refund. No questions asked. If you're not satisfied with the report, email us and we'll refund you.
What Other Mystery Shops Cost
| Provider | Setup fee | Per shop |
|---|
| Market Force | $300+ | $59+ |
| Reality Based Group | $500+ | $70+ |
| T-ROC Global | Retainer | $40-$150 |
| Traditional firms | $300-$500 | $100-$300 |
| Phone Grade | $0 | $29 |
Questions
What exactly happens during the mystery shop?
Our AI calls your business phone number posing as a real customer in your industry. It asks about services, pricing, and availability, just like a real customer would. We grade how your team handles the call across 6 categories and send you a detailed report with the full transcript.
How fast do I get results?
Within 1 hour of payment. The call happens within minutes. Grading and report generation take a few more minutes. Your full report lands in your inbox typically within 30 minutes.
Will my staff know it's a mystery shop?
No. The AI sounds like a real customer asking real questions about your services. Your staff won't know they're being evaluated, which means you get an honest picture of what your customers actually experience.
What if nobody answers?
That's important data. If your business phone goes to voicemail, you'll get an F for Answer Speed and we'll note it in the report. 62% of service businesses miss calls. Better to find out from us for $29 than lose a $1,500 customer.
Is this legal?
Yes. You're authorizing us to call your own business. This is a self-shop, which is standard practice in the mystery shopping industry. The authorization checkbox on the form documents your consent.
Can I use this to shop a competitor?
Currently, Phone Grade is for your own business only. You must be the owner or an authorized manager of the business being called.
What if I want regular mystery shops?
You can order as many Phone Grades as you want. Many business owners do a monthly shop to track improvement. Each shop is a separate $29 purchase.
Score below a B?
We can fix that. BOSS AI Receptionist answers every call perfectly, 24/7, for $50/month. No missed calls, no bad first impressions, no lost revenue.
Learn about AI Receptionist